Analyst—Level 2 Desktop Engineer (0 -1 years IT exp.)

Come join our team of Client End User support team and play a significant role as a Desktop Engineer.

Work you’ll do

The primary responsibility is Desktop Administration within the End User Technology team, which includes Application and Desktop Support, based on the agreed scope and SLAs by leveraging the existing technology and platforms.

The team

The End User Technology (Client Admin) team is responsible to manage, govern and support end user Operating Systems, drivers, and applications on devices like laptops, MacBook’s, iPhones and printers at Deloitte. We take this protective role very seriously, while simultaneously ensuring Deloitte meets client, security, legal, and regulatory requirements.

Qualifications

Required skills:

·       Good Knowledge on

§  Client Operating Systems and Office 365-

·       Win10, Windows 11, macOS and company provided iPhones.

·       O365- Troubleshooting Outlook, Excel, PowerPoint, Word, Teams,

§  Remote Desktop Services, Azure Virtual Desktop (AVD), Citrix Desktop.

§  Vulnerability (Security) Management on end user devices.

§  Basic understanding of VBScript, PowerShell scripting.

·       Communication and Collaboration Skills

§  Should be good in interacting directly with end users and involving stakeholders like peer teams and senior administrators for application/project delivery, or support, whenever needed.

§  Problem solving skills with the ability to understand multiple approaches and multitasking.

§  Ability to adapt to new technologies and work environments.

§  Good communication skills and understanding of Agile methodology.

Good to have skills:

·       Microsoft O365 and Endpoint Administrator Associate certification.

Work Location:

Hyderabad

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities— including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, worldclass learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

Recruiting tipsFrom developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte’s purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.