Overview
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Job description
Atlassian is looking for a passionate and talented Associate Software Engineer to join our growing Data Science and Analytics team within Customer Support Services. You’ll be responsible for writing code and building applications that enable our Support Engineers and related teams to be more effective and efficient at helping our customers.
You are suitable for the position if you are passionate about learning new tools and technologies to build data science and ML-driven solutions. You will be required to use your knowledge and skills to understand existing code bases and enhance the feature set by following design and requirements documents.
Responsibilities
In this role, you will:
- Apply your knowledge and skills in building, testing, and maintaining high-quality microservices
- Collaborate closely with senior team members to learn about existing services and enhance the features with supervision
- Get involved in a variety of tasks, including feature enhancement, maintenance, innovation, and developing proof of concepts
- Be responsible for monitoring the technical performance of systems owned by your team
Qualifications
Your background:
- A computer science/engineering degree or equivalent demonstrable experience in writing software applications
- Knowledge of modern programming languages (Any of Python, Javascript, Java)
- Appetite to learn language frameworks to build large-scale applications
- An understanding of microservice architecture
- Understanding of databases and ability to read and write SQL
- Ability to follow instructions and work in a team environment
- Real passion for collaboration in remote worlds, strong interpersonal skills
- A willingness to accept failure, learn and try again
We would love it if you have:
- Familiarity or practical experience with containers such as Docker and Docker-compose
- Completed projects and/or assignments in React, Typescript
- Familiarity and aptitude for working with machine learning UX approaches and applications to common business problems
Your future team:
We are focused on internal and customer-facing automation to create step changes in the way the Customer Support Services org does business and supports our customers’ needs. We have Data Scientists, Data Engineers and Software Engineers all working side-by-side, using our data in innovative ways to make a crater-size positive impact on Atlassian and the Support Organisation.
We are always growing, learning, and adapting, in and out of the office. We challenge each other to constantly improve our work and ask hard questions, but there’s laughter in every meeting because we thoroughly enjoy the work we do and the impact it has.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.