In one sentence
Vindicia Technical Support Team is special purpose team that is responsible to carry out fast and challenging tasks as a respond to resolving a business-critical problems that cannot be or has not been resolved through the use of “standard operating procedures”.
All you need is…
- Software development experience in Perl, Java Script, Python, SOAP/RESTFUL API
- Working experience in UNIX/Linux platforms
- Experience with SQL and NoSQL databases, preferably PostgreSQL and Cassandra
- Good hands-on experience with monitoring tools Prometheus/Grafana, Nagios, ELK (Elasticsearch, Logstash, and Kibana)
- Understanding of AWS Cloud architecture
- Experience in microservice technologies
- Keen to explore new technologies and being flexible based on need arise without setting boundaries
- Good in tasks switching to work on parallel projects, tickets
- Ability to be on-call during weekends
What will your job look like?
- Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable.
- Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution.
- Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects.
- Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience.
- Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Establishes relationships with internal customers/partners
Why you will love this job:
- The chance to serve as a specialist in software and technology.
- You will take an active role in technical mentoring within the team.
- We provide stellar benefits from health to dental to paid time off and parental leave!
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com