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Company Description

Job Title: Associate – Digital Process

The associate will need to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. The associate will need to deliver results that meet or exceed expectations and should be able to perform root cause analysis on errors and recommend process improvements to drive process efficiency. The associate should also be a team player and be willing to share his/her knowledge. The associate should be able generate ad-hoc operational reports, carry out tactical communication to stakeholders and ensure timely resolution of tickets. This role will report to the Operations Manager.

Key Performance Areas

  • Gain a thorough understanding of the business and operational area
  • Identify, analyze, and resolve repetitive issues
  • Ensure all process documents are managed and updated
  • Provide reports and data as requested and support the Team Lead on escalations
  • Provide inputs to training and help in shaping training content
  • Knowledge & Skills/ Business Acumen/ Education & Experience
  • Comfortable in a fast-paced, multi-tasked, high-energy environment
  • Creative and analytical problem solver with a passion for operational excellence
  • Flexible work schedule
  • Fair understanding of project management skills

Basic qualifications

  • A bachelor’s degree or higher is required
  • Working knowledge of computers (Basic MS Office related skills)
  • Basic Analytical and Logical Reasoning Skills.
  • Proficient in English.
  • Excellent verbal and written communication skills in English with the ability to face external and internal customers in a professional manner

 Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational)

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off) 

At DataTpoint.com, we are dedicated to providing you with insights, resources, and opportunities to navigate the ever-evolving landscape of data-related fields.

What Sets Us Apart:

  • Comprehensive Information: We curate and deliver in-depth content covering a wide range of topics, including data science, artificial intelligence, machine learning, cybersecurity, and more.
  • Career Opportunities: For job seekers and aspiring professionals, we offer insights into job trends, career paths, and off-campus job opportunities within the data and technology sectors.
  • Industry Insights: Stay updated with the latest industry trends, emerging technologies, and best practices through our informative articles, guides, and interviews with experts.
  • User-Friendly Interface: Our website is designed with user experience in mind. Easily navigate through our content and job listings to find the information that matters most to you.

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